Our Mission Statement
Our Mission & Promise to You:
Lappan’s promises to achieve a commitment of satisfaction by providing the best possible service and products available. We’ll constantly aim for 100% customer satisfaction with all that we do. Lappan’s will be committed to a lifetime partnership with each customer. We’ll achieve this by, asking questions, continually improving our service, staying up to date within our industry, and growing to understand your needs.
Our aim is to be the most respected, successful, professional and innovative equipment dealer in the greater Gaylord area.
We promise to maintain a professional, managed and productive work force. Our team will keep abreast of all industry products and technology by continually reaching out for more knowledge.
For Our Employees:
We will provide and attractive, clean work environment, where employees have solid opportunity to develop their skills, as well as have a say in improving their own area of responsibility. Lappan’s will encourage and reward innovative and entrepreneurial ideas that improve our joint efforts and workplace. We hire and retain the most honest, loyal, proud, community minded, enthusiastic and best-paid employees who reflect the highest of ethical standards in our industry and communities.
“We’re the Ones to Count On”